Sign in to Cisco Finesse

The Cisco Finesse Desktop is not supported in compatibility mode.
Contact your administrator to change the browser settings to non-compatibility mode and sign in again.

Cisco Finesse

Incorrect username or password. Try again.

Username*

Password*

Extension*

Sign in as a Mobile Agent

Enables you to use a PSTN phone to function like a normal agent phone. You must be configured to use this setting. Contact your administrator for more information.

Mode*

In Call by Call mode, your phone is dialed for each incoming call and disconnected when the call ends. In Nailed Connection mode, you are called when you sign in and the line stays connected through multiple customer calls.

Dial Number*

© 2010-2020 Cisco Systems, Inc. All rights reserved.